One source. Customer-facing docs.
Keep customer docs in sync with Confluence
Publish selected Confluence pages as a branded, searchable documentation website so your team does not have to maintain the same content in two places.
Built for teams who write in Confluence but need customer-facing docs that stay aligned with the source.
Copied documentation quietly goes stale.
Many teams write and review documentation in Confluence, then copy the final version into a website, help centre, or CMS.
That works at first, but it creates a second version of the same content. Over time, one page gets updated and the other gets forgotten.
Common ways teams try to keep docs updated
Most teams rely on process, manual updates, or moving documentation into another platform. Each approach has trade-offs.
Manual copy and paste
Simple at first, but it relies on someone remembering to update every copy whenever the source changes.
Documentation checklists
Useful for process control, but still easy to miss updates when teams are busy or ownership changes.
Move all docs into a dedicated platform
This can work, but it may force teams away from the Confluence workflow they already use to draft, review, and maintain content.
Use Satori Cloud as a publishing layer
Keep Confluence as the source, then publish selected pages as a branded, customer-facing documentation website.
How Satori Cloud helps
Satori Cloud is being built to help teams keep Confluence as the source while giving customers a cleaner external docs experience.
Step 1
Keep writing in Confluence
Your team continues to write, review, and maintain source content where they already work.
Step 2
Choose customer-facing pages
Select the pages that should become part of your external documentation website and keep everything else internal.
Step 3
Publish the website version
Use Satori Cloud as the publishing layer so customers get clean, branded pages based on selected Confluence content.
Docs that often drift out of sync
Any copied page can drift, but these areas are especially easy to lose track of.
Product documentation
Feature guides and setup instructions can drift when copied into a second system.
Support articles
Answers maintained internally may not match what customers see in your help content.
Release notes
Internal release notes and customer-facing release notes can become inconsistent.
Partner resources
Partner guidance can go stale when it is exported, copied, or shared manually.
Why keep customer docs connected to Confluence?
Less duplicated effort
Avoid maintaining the same page in multiple tools just to give external readers a better experience.
Fewer stale pages
Reduce the risk of customer-facing docs drifting away from the content your team actually maintains.
A clearer content workflow
Let teams write in Confluence and publish selected pages externally without rebuilding the whole docs process.
Questions about keeping customer docs in sync with Confluence
Why do customer-facing docs get out of sync with Confluence?
Docs often drift when teams write in Confluence but manually copy content into another CMS, help centre, or website.
Can Satori Cloud keep customer docs synced automatically?
The goal is to let teams publish selected Confluence pages as customer-facing pages, reducing the need to maintain separate copies. Sync behaviour will depend on the first version of the product.
Do I need to move my documentation out of Confluence?
No. Satori Cloud is intended to work alongside Confluence by using it as the source for selected customer-facing pages.
Is Satori Cloud available now?
Satori Cloud is currently validating demand and shaping the first version. Join early access if stale customer-facing documentation is a problem for your team.
Tired of customer docs going stale?
Join early access and help shape a simpler way to publish selected Confluence pages as branded customer-facing documentation.